ITIL Books and CDs

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ITIL Service Support - CD

This CD-ROM presents the ITIL approach for service support. It draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.

PURCHASE OPTIONS: BUY NOW ONLINE

UK: Amazon.Co.Uk

CANADA: Amazon.Ca

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